Returns & Exchanges
At Christy Dawn, we want you to feel beautiful and comfortable in your pieces; if your order isn't quite right, we accept returns and exchanges on unworn, unwashed items within 30 days of delivery. Our goal is to ensure your sustainable wardrobe lasts a lifetime, starting with the perfect fit.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Choose Your Option
Select whether you would like to exchange for a different size, receive store credit, or get a refund to your original payment method.
Print and Pack
Download your prepaid shipping label and securely pack your items in their original compostable packaging to minimize environmental impact.
Ship and Process
Drop your package at any authorized carrier location; once received at our studio, please allow 5-7 business days for your refund or exchange to be processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing